Privacy policy
Last updated: September 2026
Cairnmor Ltd respects your privacy and is committed to handling personal information responsibly and transparently.
This privacy policy explains what information we collect through cairnmor.com, why we use it and the choices you have.
Who we are
Cairnmor Ltd is a company registered in Scotland, company number SC841444.
For privacy enquiries, data-rights requests or manual unsubscribe requests, contact:
Information we collect
We may collect personal information when you:
- subscribe to the Cairnmor newsletter;
- contact us or make an enquiry about our services;
- book or request a consultation; or
- otherwise communicate with us.
This may include your name, email address, telephone number and any information you choose to provide in your message or enquiry.
We may also receive basic technical information generated when you visit the website, such as your IP address, browser type and server log information.
How we use your information
We use personal information to:
- respond to enquiries and communicate with you;
- provide information about Cairnmor’s services;
- arrange and deliver consultations or other services;
- send the Cairnmor newsletter where you have subscribed;
- operate, maintain and protect the website; and
- meet legal, regulatory and accounting requirements.
Our lawful bases
Under UK data-protection law, we need a lawful basis for using personal information.
Depending on the circumstances, we rely on:
- Consent — for example, where you subscribe to receive the Cairnmor newsletter.
- Contract — where processing is necessary to take steps at your request before entering into a contract or to provide an agreed service.
- Legitimate interests — where it is reasonably necessary to operate Cairnmor, respond to enquiries, maintain our business and protect our website, provided those interests do not override your rights.
- Legal obligation — where we are required to keep or disclose information by law.
You can withdraw your consent to receive the newsletter at any time by using the unsubscribe link in an email or by contacting privacy@cairnmor.com.
Newsletter
If you subscribe to the Cairnmor newsletter, we collect your email address and, where provided, your first name.
We use this information to send you Cairnmor updates, insights and other content that we think may be useful.
You can unsubscribe at any time using the unsubscribe link in an email or by contacting privacy@cairnmor.com.
We will stop using your details for newsletter purposes when you unsubscribe, although we may retain a minimal record where necessary to ensure that we respect your opt-out.
Cookies and technical information
The website may use cookies and similar technologies that are necessary for its basic operation, security and forms.
Cairnmor does not currently knowingly use a separate website analytics service such as Google Analytics. If this changes, this policy will be updated and any consent required by law will be obtained.
Our hosting and technical-service providers may also generate basic server and security logs as part of operating the website.
Who we share information with
We do not sell personal information.
We may share information with trusted suppliers where this is necessary to operate Cairnmor, including providers of:
- website hosting and technical services;
- email and newsletter services;
- business administration and professional services; and
- other systems used to provide our services.
These organisations may process information on our behalf and are expected to protect it appropriately.
We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.
International transfers
Some service providers may process information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards required by UK data-protection law are in place.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
In general:
- newsletter information is retained while you remain subscribed;
- information relating to enquiries that do not become client relationships will normally be retained for no longer than two years after the last meaningful contact; and
- where we provide services to you, some records may be retained for up to six years after the relationship ends where necessary for legal, contractual, accounting or legitimate business purposes.
We may retain information for longer where required by law or in connection with a legal claim.
Your rights
Depending on the circumstances, UK data-protection law gives you rights over your personal information, including the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete information in certain circumstances;
- ask us to restrict how information is used;
- object to certain uses of your information;
- receive certain information in a portable format; and
- withdraw consent where we rely on consent.
You also have an absolute right to object to the use of your personal information for direct marketing.
To exercise your rights, contact privacy@cairnmor.com.
Complaints
If you have concerns about how Cairnmor handles your personal information, please contact us first at privacy@cairnmor.com so that we have an opportunity to address them.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.
Changes to this policy
We may update this privacy policy from time to time, including where our services, suppliers or use of personal information changes.
The latest version will be published on this page with the date of the most recent update.